Digital credentials in vocational education and training (VET) offer more flexible ways of providing learning recognition. They also streamline emerging and urgent skills needs – join us as we introduce how they work within your system.
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FAQ
Q. What does it cost to implement and make use of digital certificates?
A. There is no implementation cost involved with digital certificates. You simply need to purchase your required quantity of certificates (minimum 100) and top up as required. Each certificate costs $2 AUD (excl. GST). There are no additional fees.
Q. Do the pre-purchased certificates expire?
A. Yes, there is a 12-month expiry on purchased certificates. We recommend purchasing the required amount of certificates and then topping up as required, rather than purchasing excess certificates.
Q. What does the implementation process involve?
A. Once you have purchased your required quantity of digital certificates, our team will be in touch to ensure your integration is set up. As the in the integration work has already been done, there is no additional implementation and onboarding required. Once the team has enabled the feature in your student management system, it’s ready to be put to use!
Q. Are the digital certificates generated from the student management system or learning management system?
A. The digital certificates offering is integrated with the student management system, meaning that all certificates will need to be generated against parties inside the SMS.
Q. Can you re-issue certificates that have previously been issued (either physically or digitally)?
A. Yes, you can re-issue digital certificates directly from your student management system.
Q. Can the digital certificate be stored on your phone/device?
A. Yes, you can add the digital certificate to your phone/device via the Apple or Google Wallet.
Q. Can you access the digital certificate without making use of the wallet (ie. Apple/Google Wallet)?
A. Yes, you can access the digital certificate directly from the email received at the point of issuance.
Q. Can you verify a digital certificate to determine its legitimacy?
A. Yes, all digital certificates you issue are immutable and cannot be forged. When shared with other parties, there is a ‘verify’ button, that once clicked, will indicate if the certificate can be verified.
Q. Can you revoke a digital certificate that has been issued?
A. Yes, any issued certificate can be revoked as required through Learning Vault’s portal. The revoked certificate will then be covered in a ‘revoked’ watermark.
Q. Can you revoke a digital certificate that has been issued?
A. Yes, any issued certificate can be revoked as required through Learning Vault’s portal. The revoked certificate will then be covered in a ‘revoked’ watermark.
Q. Can you amend a certificate if a unit was missed?
A. Yes, you can achieve this by revoking the initial certificate and re-issue a new certificate.
Q. If you are issuing a digital certificate to a student who also has a physical certificate, will it have the same certificate number?
A. Yes, the certificate number will be the same.